Shipping Policy

Effective Date: September 15, 2026

Thank you for shopping with Freedom. This Shipping Policy explains how we process and deliver orders placed through our store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

During periods of high order volume, promotions, or unexpected circumstances, processing may take longer. We appreciate your patience if a delay occurs.

2. Shipping Times

After your order has been processed, estimated delivery times may vary depending on your location and the shipping method selected at checkout.

Typical delivery time:

• Standard Shipping: 3–7 business days

• Processing Time: 1–3 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, Freedom may offer free shipping promotions or other shipping discounts. Any applicable offer will be clearly stated at the time of purchase.

4. Order Tracking

When tracking information is available, we will provide it to you by email.

Please allow some time for tracking information to become active after your order has been shipped.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice that your shipping information is incorrect, please contact us at freedomcompany@gmail.com as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has entered the shipping process.

6. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and tracking procedures.

If your package appears to be delayed or lost, please contact us at freedomcompany@gmail.com. We will work with you and, where appropriate, the shipping carrier to investigate the issue.

For packages marked as delivered but not received, please first check around your delivery location and contact the carrier. We may request additional information before determining an appropriate resolution.

7. Damaged Packages

If your order arrives damaged, please contact us at freedomcompany@gmail.com as soon as possible.

Please provide your order number and clear photographs of the damaged product and packaging when possible. We will review the situation and determine the appropriate resolution.

8. Delivery Delays

Freedom is not responsible for delivery delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, incorrect addresses, or other unforeseen events.

9. International Shipping

If international shipping is offered, additional delivery times, customs requirements, duties, taxes, or other charges may apply.

Any customs duties, import taxes, or other charges imposed by the destination country are generally the customer's responsibility unless otherwise stated at checkout.

10. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Freedom
USA
Email: freedomcompany@gmail.com