Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at freedomcompanshdjjskkdk@hotmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at freedomcompanshdjjskkdk@hotmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at freedomcompanshdjjskkdk@hotmail.com.
Return & Refund Policy
Store Name: Freedom
Location: USA
Product Category: Home Products
Contact Email: freedomcompany@gmail.com
At Freedom, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned with its original packaging, accessories, and tags, if applicable.
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You must provide proof of purchase or your order details.
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Certain items may not be eligible for return due to hygiene, safety, or other applicable restrictions.
Return Process
To request a return, please contact us at freedomcompany@gmail.com with your order number and a brief explanation of the reason for the return.
Please do not send an item back before contacting us and receiving return instructions.
Customers may be responsible for return shipping costs unless the item was defective, damaged, incorrect, or otherwise covered by applicable consumer-protection requirements.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If your return is approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.
Original shipping charges are generally non-refundable unless the return is due to an error on our part, a defective or damaged product, or applicable law requires otherwise.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us at freedomcompany@gmail.com as soon as possible.
Please include your order number and, when applicable, clear photos of the item and packaging. We will review the issue and work with you to provide an appropriate resolution.
Non-Returnable Items
Some products may not be eligible for return, including items that are:
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Used, damaged, or altered after delivery
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Missing original packaging or components
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Final-sale or clearance items, where clearly stated at the time of purchase
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Otherwise excluded from returns as stated on the product page
Exchanges
If you would like to exchange an item, please contact us at freedomcompany@gmail.com. Depending on product availability, we may offer an exchange or another appropriate solution.
Changes to This Policy
Freedom reserves the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page with the updated policy.
Contact Us
If you have questions about returns or refunds, please contact:
Freedom
USA
Email: freedomcompany@gmail.com